Does LostChurn work with subscription boxes?

Yes. LostChurn is built for recurring e-commerce including subscription boxes, meal kits, beauty subscriptions, and any recurring physical or digital product. We integrate with Shopify, WooCommerce, BigCommerce, and direct PSPs.

How does card expiry detection work?

LostChurn monitors stored payment methods and identifies cards approaching expiry 30 days in advance. We trigger automated email campaigns prompting customers to update their payment method before their next charge, preventing the failure entirely.

Can LostChurn handle seasonal volume spikes?

Absolutely. Our infrastructure auto-scales with your volume. Whether you process 1,000 or 100,000 renewal attempts per day, LostChurn handles the retry scheduling, email sends, and recovery tracking without manual intervention.

What about customers who use prepaid cards?

Prepaid card declines are classified differently from credit card failures. LostChurn routes prepaid declines (typically insufficient funds) to a dunning flow that offers alternative payment methods rather than retrying the same card.

IndustryE-commerce

Stop losing subscribers to card declines

Subscription box and recurring e-commerce businesses face 7%+ payment failure rates. Card expiry alone accounts for 30% of all declines. LostChurn recovers revenue before customers even notice.

Stop losing subscribers